Hi, I’m Heather Bertrand. I’ve been organizing things for as long as I can remember so, in 2015, I founded Completely Organized to put my talents to good use for others.
My mission for Completely Organized is to leave things better than I found them – better as defined by you, the customer. I believe that each client is unique and I provide an in individualized approach for every household and business.
I have a unique set of skills to help each household and business achieve its organizational goals.
I’m a graduate of the University of Waterloo with a cooperative degree in Biochemistry. After several years of working in the laboratory at Bright Cheese House I moved to New Zealand to pursue a career in the wine industry. I worked for Sacred Hill for nearly 10 years. During that time I implemented and maintained the company’s Quality Management System as well as working on several key projects and being part of the winery’s management team.
In 2011 I became a certified Neuro Linguistic Programming (NLP) Practitioner. A key part of this training was to learn how to ask people questions to quickly determine the root cause of issues they are having. This is a valuable tool I use to help people work towards a more organized life and environment.
I am currently studying towards becoming an Advanced International Organizing Professional.
I am a former member of the Professional Organizers in Canada (POC) and I continue operate my business under POC’s Code of Ethics.
When you choose Completely Organized, you’re choosing a company with these core values:
Having someone come into your home or business to help you organize can be a bit daunting. You can trust me to be strictly confidential and non-judgemental. I understand that everyone is different and my goal is to help you achieve the best possible outcome for you. My approach to organizing is to be relaxed yet efficient. I have found that people work best when they’re at ease but it is also my job to keep the client on track to ensure the desired outcome is achieved.